Merchandise Shipping Policy

All merchandise orders placed through ranipurtheatrecompany.com are processed after successful payment.

• Orders are typically shipped within 5–10 business days.

• Delivery timelines may vary depending on location and courier services.

• Shipping charges, if applicable, will be displayed at checkout.

• We are not responsible for delays caused by courier services or unforeseen circumstances.

• For damaged or incorrect items, please contact us within 48 hours of delivery.

Online Ticket Access Policy (Email & SMS)

Tickets purchased online through ranipurtheatrecompany.com will be delivered digitally.

• Tickets will be sent to the registered email address and/or mobile number (SMS) provided at checkout.

• Please ensure your contact details are accurate before completing payment.

• If you do not receive your ticket within a reasonable time, check your spam/junk folder or contact us.

• Digital tickets must be presented (printed or on mobile) at the venue for entry.

• Tickets are non-transferable and non-refundable, unless stated otherwise.